All Slots does not sell your personal information to anyone. We do not share your data with advertisers or marketing partners. Every piece of information collected is used for one of three purposes: running your account properly, complying with legal requirements, or improving the platform experience. Nothing else.
1. Introduction
This Privacy Policy applies to all users of the All Slots platform, including the website at allslots.best, its mobile-optimised interface, and all associated services including casino games, sports betting, live dealer tables, and customer support. By registering an account or using any part of the All Slots platform, you confirm that you have read and understood this Privacy Policy.
At All Slots, we understand that Pakistani players want to know exactly what happens to their personal information when they sign up and play on a platform. Data privacy matters — especially when financial transactions are involved. This policy is our commitment to being transparent about every aspect of how your data is handled on All Slots.
This Privacy Policy should be read alongside the All Slots Terms and Conditions, which form the overall legal framework governing your use of the platform. If you have any questions about this policy, contact our support team at support@allslots.best before proceeding.
2. Who We Are
All Slots ("the Platform", "we", "us", "our") is a licensed online gaming and sports betting platform operating at allslots.best, specifically designed for players in Pakistan. All Slots is the data controller for the personal information collected through the platform, meaning we are responsible for deciding how and why your data is collected and processed.
If you have questions or concerns about how All Slots handles your data, you can reach our data-responsible team directly:
Response time: within 2 business days for all data-related enquiries.
3. What Personal Data We Collect
All Slots collects only the data necessary to provide the platform services, comply with legal obligations, and improve the player experience. Below is a comprehensive breakdown of every category of personal information collected:
Registration & Identity Data
When you create an All Slots account, we collect:
For identity verification (KYC), we may additionally request a copy of your CNIC (Computerised National Identity Card) or other valid Pakistani identification. This is required for withdrawals above certain thresholds and is a legal obligation, not optional.
Financial & Payment Data
When you make deposits or withdrawals, we collect transaction records including payment method type, transaction amounts in PKR, timestamps, and reference numbers. We do not store full card numbers, CVVs, or Easypaisa/JazzCash PINs — these are handled exclusively by our PCI-DSS certified payment processors.
Usage & Activity Data
We collect data about how you use the All Slots platform, including:
- Games played, bet amounts, and session durations (for account management and responsible gaming monitoring).
- Login timestamps and IP addresses (for security purposes).
- Device type, browser version, and operating system (for technical support and platform optimisation).
- Customer support chat and email transcripts (for quality assurance and dispute resolution).
Communications Data
If you contact All Slots support, subscribe to promotional notifications, or engage with any communication from the platform, we retain records of those interactions. You can opt out of promotional communications at any time through your account settings.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity | Name, mobile number, date of birth | Yes — required to register |
| Verification (KYC) | CNIC copy | Required for withdrawals above threshold |
| Financial | Transaction records, payment method type | Yes — required for deposits/withdrawals |
| Usage / Activity | Game history, bet amounts, session logs | Automatically collected |
| Technical | IP address, device type, browser | Automatically collected |
| Communications | Support chat transcripts | When you contact support |
4. How We Collect Your Data
All Slots collects personal data through the following channels:
- Directly from you — when you register, deposit, withdraw, contact support, or update your account settings.
- Automatically — when you use the platform, our servers log technical data including IP addresses, session durations, and game activity. This happens on every visit, whether or not you are logged in.
- Through payment processors — when you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or Visa/Mastercard, your payment provider shares transaction confirmation data with All Slots. Your actual payment credentials remain with your payment provider.
- Through cookies and similar technologies — as detailed in Section 10 of this policy.
5. Why We Use Your Personal Data
Every use of your personal data at All Slots has a specific, documented purpose. We do not process data speculatively or for purposes beyond those set out below:
Account Management
Your registration data is used to create and maintain your All Slots account, enable login, process deposits and withdrawals, and communicate account-related information such as transaction confirmations and password resets. Without this data, the account cannot function.
Identity Verification & Fraud Prevention
All Slots uses identity data and transaction records to verify that you are who you say you are, to prevent duplicate accounts, and to detect and investigate suspected fraud or financial crime. This is both a platform security requirement and a legal obligation under our gaming licence.
Responsible Gaming Monitoring
All Slots uses gameplay activity data — including session durations, bet frequency, and loss patterns — to monitor for signs of problem gambling. If our responsible gaming system flags unusual activity, a trained support agent may reach out. This is done with player welfare as the only motivation. Players can also use this data themselves through the account dashboard to review their activity history.
Platform Improvement
Aggregated, anonymised usage data helps the All Slots technical team identify performance bottlenecks, popular game categories, and areas where the mobile experience can be improved. This analysis is conducted on anonymised datasets — individual player profiles are not used for product development decisions.
Legal & Regulatory Compliance
All Slots is required under its gaming licence to maintain records of player transactions, identity verification documents, and gaming activity for a defined period. We also process data to comply with anti-money laundering (AML) regulations. These are non-negotiable legal obligations, not commercial choices.
Customer Support
When you contact All Slots support, we access your account data and support history to resolve your query efficiently. Support transcripts are retained for 2 years for quality assurance and dispute resolution purposes.
6. Legal Basis for Processing
For each use of your data, All Slots relies on one of the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Contractual necessity — required to fulfil the player agreement |
| Payment processing and withdrawal | Contractual necessity |
| Identity verification (KYC) | Legal obligation under gaming licence requirements |
| Fraud detection and AML monitoring | Legal obligation and legitimate interest |
| Responsible gaming monitoring | Legitimate interest (player welfare) |
| Platform performance analytics | Legitimate interest (anonymised data only) |
| Promotional communications | Consent — opt-in at registration or in account settings |
| Customer support records | Legitimate interest (dispute resolution, quality assurance) |
7. Who We Share Your Data With
All Slots does not sell or rent your personal data. We share personal data only in the following limited circumstances, and only to the extent necessary:
Payment Processors
To process your deposits and withdrawals, All Slots shares necessary transaction data with its payment processing partners — including Easypaisa, JazzCash, NayaPay, SadaPay, bank IBFT processors, and Visa/Mastercard networks. These partners process your payment credentials directly and are bound by their own PCI-DSS compliance obligations. All Slots does not receive or store your full payment credentials.
Identity Verification Services
Where required for KYC compliance, All Slots may share identity document data with third-party verification service providers. These providers are contractually bound to use your data exclusively for verification purposes and to delete it after the verification process is complete.
Gaming Licence Authorities
All Slots is required under its gaming licence to provide certain player data to the relevant regulatory authority upon request. This includes transaction records and identity verification outcomes. Such disclosures are legal obligations, not commercial decisions.
Law Enforcement
All Slots may disclose player data to law enforcement or government agencies where legally required to do so — for example, in response to a valid court order or as part of an anti-money-laundering investigation. We will not disclose more data than legally required, and where permitted, we will notify affected players.
What We Will Never Do
- We will never sell your personal data to any third party.
- We will never share your data with advertising networks or marketing companies without your explicit consent.
- We will never allow third parties to use your data for their own purposes without a strict contractual basis.
8. How Long We Keep Your Data
All Slots retains personal data only for as long as necessary for the purposes described in this policy, or as required by law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal compliance and dispute resolution |
| KYC / identity documents | 5 years after account closure | AML regulatory requirement |
| Financial transaction records | 5 years after the transaction date | AML and gaming licence obligation |
| Gameplay activity logs | 2 years from date of activity | Responsible gaming monitoring and disputes |
| Customer support records | 2 years from the date of interaction | Quality assurance and dispute resolution |
| Technical / server logs | 90 days | Security monitoring and fraud detection |
| Marketing consent records | Until consent is withdrawn + 2 years | Legal evidence of consent |
After the applicable retention period expires, All Slots securely deletes or anonymises the relevant data. Anonymised data (from which you cannot be identified) may be retained indefinitely for aggregate analytics purposes.
9. How We Protect Your Data
All Slots implements multiple layers of technical and organisational security measures to protect your personal data:
Encryption in Transit
All data transmitted between your device and All Slots is encrypted using TLS 1.3 (Transport Layer Security). This applies to every page load, every login, every deposit, and every support chat session. There are no unencrypted connections to the All Slots platform.
Encryption at Rest
Sensitive personal data stored in All Slots databases — including identity verification documents and account details — is encrypted at rest using AES-256 encryption. Access to production databases is restricted to a small number of authorised personnel with documented business need.
Payment Security
All payment processing at All Slots is handled through PCI-DSS Level 1 compliant processors. All Slots does not store full card numbers, CVVs, or mobile wallet PINs on its own infrastructure. Payment credentials are tokenised by the processor and the token is what All Slots stores for recurring transactions.
Access Controls
Internal access to player personal data at All Slots operates on a strict need-to-know basis. Support agents have access only to the data necessary to resolve player queries. Access is logged, audited quarterly, and revoked immediately upon staff departure.
Incident Response
All Slots maintains a documented data breach response procedure. In the event of a confirmed data breach that poses a risk to player rights, affected players will be notified promptly with details of what happened and what data was involved.
10. Cookies & Similar Technologies
All Slots uses cookies and similar browser technologies to operate the platform and improve your experience. A cookie is a small text file stored on your device by the platform when you visit.
Essential Cookies
These cookies are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and protect against cross-site request forgery. Without these cookies, the platform will not work. You cannot opt out of essential cookies while using All Slots.
Analytics Cookies
All Slots uses anonymised analytics to understand how players navigate the platform — which pages are visited most, where users exit, and how mobile performance compares across device types. This data is aggregated and does not identify individual players. You may opt out of analytics cookies in your browser settings without affecting platform functionality.
Preference Cookies
These cookies remember your platform preferences — such as your last-played game category or notification settings — so you don't have to reset them every visit. They are session-only and expire when you close your browser.
All Slots does not use third-party advertising cookies or tracking pixels from social media platforms. We do not allow advertising networks to set cookies on the All Slots platform.
11. Your Data Rights
As a registered player on All Slots, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@allslots.best with "Privacy / Data Request" in the subject line. We will respond within 2 business days.
12. Children & Minors
All Slots is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has registered an account on All Slots, please contact us immediately at support@allslots.best. We will investigate and close the account promptly, returning any real-money balance to a verified adult account holder.
Age verification is performed at registration through OTP via Pakistani mobile number. For withdrawals above certain amounts, CNIC verification provides an additional age confirmation step. Any account found to be held by a minor will be closed immediately in accordance with our Responsible Gaming policy.
13. Updates to This Privacy Policy
All Slots may update this Privacy Policy from time to time as the platform evolves or legal requirements change. When material changes are made — changes that meaningfully affect your privacy rights or how your data is used — we will notify registered players via their registered Pakistani mobile number or via an in-platform notification.
The date at the top of this policy indicates when the current version was last revised. We recommend bookmarking this page if you want to stay current with our privacy practices. Minor updates (such as editorial corrections or formatting changes) will not trigger individual notifications.
Continued use of All Slots after an updated policy is posted constitutes acceptance of the revised terms. If you disagree with a material change, you may close your account by contacting our support team — your real-money balance will be returned to your registered payment method after standard verification.
14. How to Contact Us About Privacy
For any question, concern, or request related to your personal data and how All Slots handles it, please get in touch through one of the following channels:
For detailed guidance on using your data rights or managing your account privacy settings, please also review our FAQ page which covers common privacy-related questions.